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Work Skills

Work Skills



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  • Speaking with Confidence
    Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the situation. From social situations to business meetings, whether it is an audience of a few or hundreds, speaking with confidence in voice, body and mind is essential. Improve the quality of your voice and physical delivery as you learn practice impromptu speaking, oral readings, prepared speeches and how to propose a toast. Most of all learn how to connect with your... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

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    • The Art of Small Talk
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      Small talk isn’t small. Discover the art of small talk with CEC's practical course. Develop your small talk skills as you... READ MORE
  • Negotiation Skills for Everyone
    Do you find yourself saying “yes” when you mean “no”? Ever settle for less? Do you stay quiet when your input can make a difference? Need to polish up those negotiating skills? Our fun, interactive, one-day workshop will give you the negotiation skills required to negotiate effectively. CEC’s Negotiation Skills Workshop is designed to help you access skills to negotiate effectively no matter what the context. Use negotiation skills training so that whether it’s with family, with... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Leadership and Management BSB42015
    Take your career to the next level, develop transferable skills and discover your leadership style at City East Community College. The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have... READ MORE
    Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB42015.
    • Build client relationships and business networks (BSBREL402)
    • Promote innovation in a team environment (BSBINN301)
    • Lead a diverse workforce (BSBLDR404)
    • Implement operational plan (BSBMGT402)
    • Lead effective workplace relationships (BSBLDR402)
    • Lead team effectiveness (BSBLDR403)
    • Write complex documents (BSBWRT401)
    • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
    • Communicate effectively as a workplace leader (BSBLDR401)
    • Identify risk and apply risk management processes (BSBRSK401)
    • Report on financial activity (BSBFIA412)
    • Make a presentation (BSBCMM401)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate II in Hospitality SIT20316
    Build an exciting career in the ever-growing hospitality industry at City East Community College. The Certificate II in Hospitality. Qualification teaches you essential, hands-on skills needed to deliver impeccable customer service in a variety of hospitality settings. This nationally accredited qualification equips you with the skills needed to work effectively in hospitality positions in a variety of settings such as restaurants, hotels, motels, catering operations, clubs, pubs,... READ MORE
    Assessments are made against units of competency from the Certificate II in Hospitality SIT20316.
    • Work effectively with others (BSBWOR203)
    • Participate in environmentally sustainable work practices (BSBSUS201)
    • Source and use information on the hospitality industry (SITHIND002)
    • Participate in safe work practices (SITXWHS001)
    • Package prepared foodstuffs (SITHCCC004)
    • Use hygienic practices for food safety (SITXFSA001)
    • Communicate in the workplace (BSBCMM201)
    • Interact with customers (SITXCCS003)
    • Participate in safe food handling practices (SITXFSA002)
    • Show social and cultural sensitivity (SITXCOM002)
    • Use hospitality skills effectively (SITHIND003)
    • Prepare and present sandwiches (SITHCCC003)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Statement of Attainment in Individual Support (First Aid and Infection Control)
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. Gain essential skills for anyone intending to work in aged care, disability support or community services. This course will give you the skills needed to... recognise an emergency situation get your First Aid certificate identify infection hazards and assess risks limitation of contamination best practice virus and bacteria infection and control where to find reliable and... READ MORE
    Assessments are made against units of competency.
    • Provide First Aid (HLTAID011)
    • Comply with infection prevention and control policies and procedures (HLTINF001)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • HLTAID012 Provide First Aid response in an Education and Care Setting
    _Limited Fee-Free places are available. Please use [this enrolment link](https://forms.office.com/Pages/ResponsePage.aspx?id=VRbkqwiak0mShCw_Fe3BiID19pXw3QlHlYyIAG5jK3NUQk9VRzZDUTBDU0hWS09SVVdMUTMwSlFGSCQlQCN0PWcu) to see if you are eligible and to enrol._ This course delivers basic instruction in the assessment and application of first aid for infants, children and adults and what the initial response to an emergency, injury or illness should be. This is not a replacement for... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Business Administration
    Be at the front line of of technology in business administrative operations. The BSB40515 Certificate IV in Business Administration will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate information, develop leadership skills and find solutions to a range of office problems. This course covers a range of complex administrative tasks and duties that are required in most workplaces. In our fast-paced world the traditional paper-based... READ MORE
    Assessments are made against units of competency from the Certificate IV in Business Administration BSB40515.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Work with Diverse People CHCDIV001
    Gain the skills and knowledge to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This important subject offers participants a structured process to reflect on their own perspectives and develop cultural competence. This unit applies to all workers. Ideal for... Anyone who encounters people from a diversity of backgrounds in their workplace or personal life. Entry requirements Online... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Bookkeeping for Jobseekers
    *Focused on building Bookkeeping skills for employment, this course aims to provides job seekers with practical Bookkeeping and XERO skills as sought by employers, and as such is designed to support gaining entry level employment in Accounting and Bookkeeping job roles, including accounts payable officer, accounts receivable officer and payroll officer. Ideal for anyone ... Wishing to refresh their knowledge or learn something new Reentering the workforce or changing careers Who is... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Effective Business Writing
    The course will provide participants with practical guidelines for their day-to-day business writing needs and build their confidence in overall business communication skills. It is interactive and practical, with feedback on students' projects and writing skills. Participants practise their business communication skills by writing effective letters, emails, reports, proposals, and presentations for business promotions. Ideal for... The course is suitable for students from both... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.