Cross-cultural Communication CityEast College

Course Outline

Do you find it a challenge bridging cross-cultural gaps? Build your understanding and capability in these classes designed for people who work in, or manage a culturally diverse workplace, as well as anyone who needs to communicate effectively with significant others across different cultures.
Knowledge about other cultures must be teamed with effective skills and the right attitude if you are to successfully manage cross-cultural differences. These classes provide innovative participatory training with special attention given to building communication capabilities across Western and Asian cultural frameworks.

Ideal for...

Anyone who wishes to communicate respectfully and effectively with people across different cultures.


• Ability to identify and challenge your own cultural values and position
• Ability to discover hidden stereotypes
• Awareness of differences in cultural values and norms
• Awareness of strategies for working with people from different cultural backgrounds
• A consolidated personal action plan

What to bring

• Notepad
• Pen

About your tutor

Anna Shipilova (PhD in International Relations, BA in Asian Studies) is Lecturer of International Sociology and International Relations. Anna has lived for extended periods in Russia, Japan and Australia, Cross Cultural Communication is her area of professional and personal expertise.

Other Information

All courses need a minimum number of students to run. If your course does not have enough students it will be cancelled prior to the commencement and you will be informed. For your convenience information about class cancellations or changes are made initially via email and SMS, please ensure your contact details are correct.

This course has no current classes. Please to be notified of vacancies and similar courses.

  • Course testimonials
    An excellent teacher. Very knowledgeable and friendly.
  • Course testimonials
    Anna's expertise in multiculturalism shines through her workshop. Given the limited time allocated, she did an excellent job. Different ways of dissecting the differences help us to categorise and understand cultural differences more deeply. Highly recommended.
  • Course testimonials
    This is not an easy topic but the instructor was able to present it from various perspectives which helped students think from different angles. I have learnt a lot from this short course and would recommend this to others, especially to those who wants to build relationships with others from different cultures.