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Work Skills

Work Skills



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  • HLTAID009 Perform CPR
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. HLTAID009 Provide cardiopulmonary resuscitation is a Unit of Competency that provides the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. Save time by learning the theoretical concepts of this course online in your own time. Our CPR is designed in plain English and combines... READ MORE
    Assessments are made against units of competency from the Perform CPR UETSS00040.
    • Provide cardiopulmonary resuscitation (HLTAID009)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Leadership and Management BSB42015
    Take your career to the next level, develop transferable skills and discover your leadership style at City East Community College. The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have... READ MORE
    Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB42015.
    • Build client relationships and business networks (BSBREL402)
    • Promote innovation in a team environment (BSBINN301)
    • Lead a diverse workforce (BSBLDR404)
    • Implement operational plan (BSBMGT402)
    • Lead effective workplace relationships (BSBLDR402)
    • Lead team effectiveness (BSBLDR403)
    • Write complex documents (BSBWRT401)
    • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
    • Communicate effectively as a workplace leader (BSBLDR401)
    • Identify risk and apply risk management processes (BSBRSK401)
    • Report on financial activity (BSBFIA412)
    • Make a presentation (BSBCMM401)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate II in Hospitality SIT20316
    Build an exciting career in the ever-growing hospitality industry at City East Community College. The Certificate II in Hospitality. Qualification teaches you essential, hands-on skills needed to deliver impeccable customer service in a variety of hospitality settings. This nationally accredited qualification equips you with the skills needed to work effectively in hospitality positions in a variety of settings such as restaurants, hotels, motels, catering operations, clubs, pubs,... READ MORE
    Assessments are made against units of competency from the Certificate II in Hospitality SIT20316.
    • Work effectively with others (BSBWOR203)
    • Participate in environmentally sustainable work practices (BSBSUS201)
    • Source and use information on the hospitality industry (SITHIND002)
    • Participate in safe work practices (SITXWHS001)
    • Package prepared foodstuffs (SITHCCC004)
    • Use hygienic practices for food safety (SITXFSA001)
    • Communicate in the workplace (BSBCMM201)
    • Interact with customers (SITXCCS003)
    • Participate in safe food handling practices (SITXFSA002)
    • Show social and cultural sensitivity (SITXCOM002)
    • Use hospitality skills effectively (SITHIND003)
    • Prepare and present sandwiches (SITHCCC003)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Business Administration
    Be at the front line of of technology in business administrative operations. The BSB40515 Certificate IV in Business Administration will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate information, develop leadership skills and find solutions to a range of office problems. This course covers a range of complex administrative tasks and duties that are required in most workplaces. In our fast-paced world the traditional paper-based... READ MORE
    Assessments are made against units of competency from the Certificate IV in Business Administration BSB40515.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Work with Diverse People CHCDIV001
    Gain the skills and knowledge to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This important subject offers participants a structured process to reflect on their own perspectives and develop cultural competence. This unit applies to all workers. Ideal for... Anyone who encounters people from a diversity of backgrounds in their workplace or personal life. Entry requirements Online... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Jobseeking skills course
    Improve your job seeking strategies in this course to help you enter the Australian workforce. Learn to write a cover letter and resume and practise interview skills. Improve your job seeking skills and strategies. This course builds on employment skills and covers the following: Cover letter Resume Job interview skills Job seeking strategies Written English: formal and informal emails and letters Outcomes Units are selected from FSK20113 Certificate II in Skills for Work and... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Interact effectively with others at work (FSKOCM07)
    • Use strategies to identify job opportunities (FSKLRG07)
    • Write routine workplace texts (FSKWTG09)
    • Interview Techniques (CSO201808)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Successful Performance Reviews
    In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works and encourage your staff to evolve. You will learn the real purpose and benefits of performance reviews and how they fit into the bigger picture of continuous performance improvement. You will also hone your approach to elicit the most useful outcomes, conduct the ‘future development’ element of the review and ensure follow-through after the appraisal process. Ideal for... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

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    • Difficult Conversations Workshop
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      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
  • Australian Conversation & Pronunciation Online
    Improve your Australian English to communicate effectively in everyday situations. Build your vocabulary, learn Australian slang and improve your pronunciation and intonation in a supportive environment. To enhance your experience, our Online Australian Conversation & Pronunciation classes are limited to eight participants using Zoom. Topics include: * Australian pronunciation, intonation and stress * Useful vocabulary on everyday topics, including workplace and social situations *... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • MS Excel
    MS Excel is the world’s leading spreadsheet application and essential in business. It also has applications for home budgeting and personal use. Develop your basic business skills and become more confident with Microsoft Excel spreadsheets. You will learn or review how to create simple spreadsheets and charts, how to format them professionally and visually represent your data. Ideal for... This course is suitable for anyone who would like to develop or improve their MS Excel... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Difficult Conversations Workshop
    All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and confidence to make those conversations both productive and as painless as possible. You will learn how to prepare for the conversation, be direct and specific and manage your emotions. Being empathic, allowing the other party to speak and be heard and offering solutions are other essential elements that will be covered. Get your message across clearly and with respect,... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    You might be interested in:
    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
    • Successful Performance Reviews
      {image name:"Conduct Successful Performance"}
      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE