Work with Diverse People CHCDIV001 CityEast College

Course Outline

Gain the skills and knowledge to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This important subject offers participants a structured process to reflect on their own perspectives and develop cultural competence. This unit applies to all workers.

Ideal for...


Anyone who encounters people from a diversity of backgrounds in their workplace or personal life.

Entry requirements


Online learning: Access to a computer with internet access.

You will need to have language, literacy and numeracy skills (LLN) that allow you to read and interpret information a basic level. City East Community College may conduct an LLN assessment as part of the pre enrolment process.

If you feel you may have difficulty in this area please contact us so we can see how we can support you.

This course will give you the skills needed to...


• understand concepts of cultural awareness, cultural safety and cultural competence
• reflect on your own perspectives on diversity
• select and use appropriate verbal and non verbal communication
• recognise situations where misunderstandings may arise from diversity and form appropriate responses.

Course Delivery


This course is delivered in an online learning environment.

You will be matched with your trainer / assessor and be required to participate in a live video training environment for practical assessments.

Course Outcome


Upon successful completion of the course, participants will receive a nationally recognised statement of attainment for the CHCDIV001 – Work with Diverse People

What you will need

• a computer to participate in online learning
• resources and ability to participate in an recorded video conferencing session with your trainer

Other information

This is nationally accredited training. You will need:

• a unique student identifier (USI),



Nominal hours: 40

Call us on 9387 7400 if you need any help.

Assessments are made against units of competency.

This course has no current classes. Please to be notified of vacancies and similar courses.