English for Work - CityEast College

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  • English for Work- Customer Service
    Improve your spoken communication skills to deal with customers effectively and politely. Ideal for... Anyone with intermediate to advanced English who wishes to expand their speaking and customer service skills in order to confidently work in Australia. Outcomes Upon successful completion of this course, you will receive a nationally accredited Statement of Attainment for the following unit: • BSBCUS301 Deliver and monitor a service to customers (from Certificate III in Business... READ MORE
    Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
    • Deliver and monitor a service to customers (BSBCUS301)
    • Pre-introductory Customer Service Skills (CSO201703)

    This course has no current classes. Please to be notified of vacancies and similar courses.