Communication - CityEast College

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  • The Art of Small Talk
    Small talk isn’t small. Discover the art of small talk with CEC’s practical course. Develop your small talk skills as you learn to initiate and maintain engaging conversations. Good conversation and small talk is not about how extroverted you are, it is about listening, ensuring you are approachable, nurturing a conversation and so much more. In our practical small talk workshop you will learn how to make small talk. You’ll practice how to initiate a conversation with strangers,... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Speaking with Confidence
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      Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the... READ MORE
  • Australian Conversation & Pronunciation Online
    Improve your Aussie English to communicate effectively in everyday situations. Build your vocabulary, learn Australian slang and learn correct pronunciation and intonation in a fun environment. To enhance your experience, our Online Australian Conversation & Pronunciation classes are limited to eight participants using Zoom. Topics include: Australian pronunciation, intonation and stress Useful vocabulary on everyday topics, including workplace and social situations Australian... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Effective Business Writing
    The course will provide participants with practical guidelines for their day-to-day business writing needs and build their confidence in overall business communication skills. It is interactive and practical, with feedback on students' projects and writing skills. Participants practise their business communication skills by writing effective letters, emails, reports, proposals, and presentations for business promotions. Ideal for... The course is suitable for students from both... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Speaking with Confidence
    Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the situation. From social situations to business meetings, whether it is an audience of a few or hundreds, speaking with confidence in voice, body and mind is essential. Improve the quality of your voice and physical delivery as you learn practice impromptu speaking, oral readings, prepared speeches and how to propose a toast. Most of all learn how to connect with your... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • The Art of Small Talk
      {image name:"The Art Of Small Talk"}
      Small talk isn’t small. Discover the art of small talk with CEC's practical course. Develop your small talk skills as you... READ MORE
  • Difficult Conversations Workshop
    All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and confidence to make those conversations both productive and as painless as possible. You will learn how to prepare for the conversation, be direct and specific and manage your emotions. Being empathic, allowing the other party to speak and be heard and offering solutions are other essential elements that will be covered. Get your message across clearly and with respect,... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
    • Successful Performance Reviews
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      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE
  • Jobseeking skills course
    Improve your job seeking strategies in this course to help you enter the Australian workforce. Learn to write a cover letter and resume and practise interview skills. Improve your job seeking skills and strategies. This course builds on employment skills and covers the following: Cover letter Resume Job interview skills Job seeking strategies Written English: formal and informal emails and letters Outcomes Units are selected from FSK20113 Certificate II in Skills for Work and... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Interact effectively with others at work (FSKOCM07)
    • Use strategies to identify job opportunities (FSKLRG07)
    • Write routine workplace texts (FSKWTG09)
    • Interview Techniques (CSO201808)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • English for Work- Customer Service
    Improve your spoken communication skills to deal with customers effectively and politely. Ideal for... Anyone with intermediate to advanced English who wishes to expand their speaking and customer service skills in order to confidently work in Australia. Outcomes Upon successful completion of this course, you will receive a nationally accredited Statement of Attainment for the following unit: • BSBCUS301 Deliver and monitor a service to customers (from Certificate III in Business... READ MORE
    Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
    • Deliver and monitor a service to customers (BSBCUS301)
    • Pre-introductory Customer Service Skills (CSO201703)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • HR Essentials Workshop
    Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees and striking a balance between what best serves their needs and what serves your business and customers while remaining compliant with employment legislation is the essence of human resource best practice. Ideal for Anyone responsible for any aspect of people management in the workplace who wants to understand the fundamentals when it comes to managing people (human... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Difficult Conversations Workshop
      {image name:"Conduct Successful Performance"}
      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • Successful Performance Reviews
      {image name:"Conduct Successful Performance"}
      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE
  • Successful Performance Reviews
    In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works and encourage your staff to evolve. You will learn the real purpose and benefits of performance reviews and how they fit into the bigger picture of continuous performance improvement. You will also hone your approach to elicit the most useful outcomes, conduct the ‘future development’ element of the review and ensure follow-through after the appraisal process. Ideal for... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Difficult Conversations Workshop
      {image name:"Conduct Successful Performance"}
      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE