Course Outline

Would you like to develop your confidence in making and creating conversation in the workplace and at networking events?
This short course is designed to develop your skills as you learn to initiate and maintain engaging conversations.
Good conversation is not about how extroverted you are, it is about listening, ensuring you are approachable, nurturing a conversation and so much more.
In our practical workshop you’ll learn and practice how to initiate a conversation with strangers, find common ground, build the conversation, and how to make the best exit. Throughout it all you will discover the importance of making the other person comfortable and how to observe, listen, complement and question appropriately.
To enhance your experience, our Business Conversation Online classes are limited to ten participants using Zoom.

Ideal for...

Our “Conversation Skills for Business” workshop is for anyone who wants to polish up their conversation skills. It is suitable for those who are shy as well as extroverted and who want to learn how to develop the art of making and creating engaging conversation.


  • An understanding of what makes an engaging conversation
  • Ability to plan for, initiate and maintain a good conversation
  • Ability to gracefully exit a conversation

What You Need

About your tutor

Intuitive, authentic and humorous, John Knowles engages students with passion and humility, leveraging over 25 years of communication expertise in his work as a professional actor, storyteller, improviser, coach and trainer.
John has been performing comedy, writing and coaching overseas business leaders in storytelling with authenticity and humour for many years. Working via platforms such as Zoom, he uses storytelling, improvisation exercises and presentation tips to bring out the best in people.

Trained in coaching/mentoring with Corporate Coach U. John Knowles has successfully impacted over two dozen Fortune 500 companies with his training and communication programs. John is a 2020 winner of The Moth storytelling competition in Sydney. He is heard regularly on ABC Radio hosting his storytelling game show ‘I Can Top That!’. John studied at improvised comedy at The Second City in Toronto, went to Ryerson Acting School, and represented Australia in the World Theatresports Championships. He co-developed the ‘Impro Crash Course’ for storytellers and stand-up comedians taught at The Sydney Comedy Store.

John’s courses include: ‘Storytelling: Tell Your Story with Impact’, ‘Mastering Your Elevator Pitch’, ‘Present Well In Online Meetings’ and ‘Mastering Small Talk’.

Other information

This course is held on the Zoom video conferencing platform. Please to read our online course delivery information to get the most out of your sessions.

All courses need a minimum number of students to run. For your convenience information about class cancellations or changes are made initially via email and SMS, please ensure these details are correct.

This course has no current classes. Please to be notified of vacancies and similar courses.