Work Skills - CityEast College

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  • Effective Business Writing
    The course will provide participants with practical guidelines for their day-to-day business writing needs and build their confidence in overall business communication skills. It is interactive and practical, with feedback on students' projects and writing skills. Participants practise their business communication skills by writing effective letters, emails, reports, proposals, and presentations for business promotions. Ideal for... The course is suitable for students from both... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate II in Skills for Work and Vocational Pathways
    Improve your spoken and written English for work and study in Australia. The course will cover the following topics: Australian pronunciation Listening to Australian English Workplace communication skills Workplace reading and writing Australian slang and common idioms Presentation skills Grammar and vocabulary practice Numeracy Digital literacy Ideal for... This course is suitable for upper-intermediate/advanced students who wish to improve their spoken and written communication... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Contribute to health and safety of self and others (BSBWHS201)
    • Use digital technology for routine workplace tasks (FSKDIG03)
    • Estimate, measure and calculate with routine metric measurements for work (FSKNUM15)
    • Develop keyboarding speed and accuracy (BSBITU307)
    • Use, communicate and search securely on the internet (ICTICT103)
    • Calculate with whole numbers and familiar fractions, decimals and percentages for work (FSKNUM14)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • English for Work- Customer Service
    Improve your spoken communication skills to deal with customers effectively and politely. Ideal for... Anyone with intermediate to advanced English who wishes to expand their speaking and customer service skills in order to confidently work in Australia. Outcomes Upon successful completion of this course, you will receive a nationally accredited Statement of Attainment for the following unit: • BSBCUS301 Deliver and monitor a service to customers (from Certificate III in Business... READ MORE
    Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
    • Deliver and monitor a service to customers (BSBCUS301)
    • Pre-introductory Customer Service Skills (CSO201703)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Digital Literacy
    * Do you want to gain all the basic skills in using your computer? Whether for work, study or personal use, this course will help. The Certificate I in Information, Digital Media and Technology provides you with the practical skills to become computer literate. Learn how to create, save and manage documents, emails and spreadsheets. Search and use the Internet securely and learn how to use your other digital devices and Powerpoint. Don’t worry about having any experience in using a... READ MORE
    Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
    • Operate presentation packages (ICTICT106)
    • Operate a personal computer (ICTICT101)
    • Use digital devices (ICTICT104)
    • Operate spreadsheet applications (ICTICT105)
    • Use, communicate and search securely on the internet (ICTICT103)
    • Operate word-processing applications (ICTICT102)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Internet and Email Skills
    * Are you confused about using the Internet? Can’t find what you’re looking for? * A fun course covering the basics of internet surfing and email. Once you have mastered the basics of using the Internet, a whole new world of opportunities are open to you. Gain skills and knowledge to stay secure when using your computer to access information on the internet and avoid scams and hoaxes. Also learn how to send and receive emails. No experience required. Ideal for The complete... READ MORE
    Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
    • Use, communicate and search securely on the internet (ICTICT103)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Negotiation Skills for Everyone
    Do you find yourself saying “yes” when you mean “no”? Ever settle for less? Do you stay quiet when your input can make a difference? Need to polish up those negotiating skills? Our fun, interactive, one-day workshop will give you the negotiation skills required to negotiate effectively. CEC’s Negotiation Skills Workshop is designed to help you access skills to negotiate effectively no matter what the context. Use negotiation skills training so that whether it’s with family, with... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • MS Excel Intermediate
    Ideal for... This course is suitable for anyone who would like to develop or improve their MS Excel skills. Entry Requirements Intermediate level of English Basic computer skills Outcomes The course will cover the following topics: Formatting cells and data Formulas: creating and applying formulas Charts: creating graphical representation of your data Filters: applying filters and sorting data Units are selected from BSB30415 – Certificate III in Business Administration. Upon... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.