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  • Difficult Conversations Workshop
    All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and confidence to make those conversations both productive and as painless as possible. You will learn how to prepare for the conversation, be direct and specific and manage your emotions. Being empathic, allowing the other party to speak and be heard and offering solutions are other essential elements that will be covered. Get your message across clearly and with respect,... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
    • Successful Performance Reviews
      {image name:"Conduct Successful Performance"}
      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE
  • HR Essentials Workshop
    Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees and striking a balance between what best serves their needs and what serves your business and customers while remaining compliant with employment legislation is the essence of human resource best practice. Ideal for Anyone responsible for any aspect of people management in the workplace who wants to understand the fundamentals when it comes to managing people (human... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Difficult Conversations Workshop
      {image name:"Conduct Successful Performance"}
      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • Successful Performance Reviews
      {image name:"Conduct Successful Performance"}
      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE
  • MS Excel
    MS Excel is the world’s leading spreadsheet application and essential in business. It also has applications for home budgeting and personal use. Develop your basic business skills and become more confident with Microsoft Excel spreadsheets. You will learn or review how to create simple spreadsheets and charts, how to format them professionally and visually represent your data. Ideal for... This course is suitable for anyone who would like to develop or improve their MS Excel... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • HLTAID012 Provide First Aid response in an Education and Care Setting
    _Limited Fee-Free places are available. Please use [this enrolment link](https://forms.office.com/Pages/ResponsePage.aspx?id=VRbkqwiak0mShCw_Fe3BiID19pXw3QlHlYyIAG5jK3NUQk9VRzZDUTBDU0hWS09SVVdMUTMwSlFGSCQlQCN0PWcu) to see if you are eligible and to enrol._ This course delivers basic instruction in the assessment and application of first aid for infants, children and adults and what the initial response to an emergency, injury or illness should be. This is not a replacement for... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Successful Performance Reviews
    In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works and encourage your staff to evolve. You will learn the real purpose and benefits of performance reviews and how they fit into the bigger picture of continuous performance improvement. You will also hone your approach to elicit the most useful outcomes, conduct the ‘future development’ element of the review and ensure follow-through after the appraisal process. Ideal for... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Difficult Conversations Workshop
      {image name:"Conduct Successful Performance"}
      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • HR Essentials Workshop
      {image name:"Conduct Successful Performance"}
      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
  • Australian Conversation & Pronunciation Online
    Improve your Australian English to communicate effectively in everyday situations. Build your vocabulary, learn Australian slang and improve your pronunciation and intonation in a supportive environment. To enhance your experience, our Online Australian Conversation & Pronunciation classes are limited to eight participants using Zoom. Topics include: * Australian pronunciation, intonation and stress * Useful vocabulary on everyday topics, including workplace and social situations *... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Statement of Attainment in Individual Support (First Aid and Infection Control)
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. Gain essential skills for anyone intending to work in aged care, disability support or community services. This course will give you the skills needed to... recognise an emergency situation get your First Aid certificate identify infection hazards and assess risks limitation of contamination best practice virus and bacteria infection and control where to find reliable and... READ MORE
    Assessments are made against units of competency.
    • Provide First Aid (HLTAID011)
    • Comply with infection prevention and control policies and procedures (HLTINF001)

    This course has no current classes. Please to be notified of vacancies and similar courses.