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Work Skills

Work Skills



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  • Certificate IV in Leadership and Management BSB42015
    Take your career to the next level, develop transferable skills and discover your leadership style at City East Community College. The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have... READ MORE
    Assessments are made against units of competency from the Certificate IV in Leadership and Management BSB42015.
    • Build client relationships and business networks (BSBREL402)
    • Promote innovation in a team environment (BSBINN301)
    • Lead a diverse workforce (BSBLDR404)
    • Implement operational plan (BSBMGT402)
    • Lead effective workplace relationships (BSBLDR402)
    • Lead team effectiveness (BSBLDR403)
    • Write complex documents (BSBWRT401)
    • Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
    • Communicate effectively as a workplace leader (BSBLDR401)
    • Identify risk and apply risk management processes (BSBRSK401)
    • Report on financial activity (BSBFIA412)
    • Make a presentation (BSBCMM401)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate II in Hospitality SIT20316
    Build an exciting career in the ever-growing hospitality industry at City East Community College. The Certificate II in Hospitality. Qualification teaches you essential, hands-on skills needed to deliver impeccable customer service in a variety of hospitality settings. This nationally accredited qualification equips you with the skills needed to work effectively in hospitality positions in a variety of settings such as restaurants, hotels, motels, catering operations, clubs, pubs,... READ MORE
    Assessments are made against units of competency from the Certificate II in Hospitality SIT20316.
    • Work effectively with others (BSBWOR203)
    • Participate in environmentally sustainable work practices (BSBSUS201)
    • Source and use information on the hospitality industry (SITHIND002)
    • Participate in safe work practices (SITXWHS001)
    • Package prepared foodstuffs (SITHCCC004)
    • Use hygienic practices for food safety (SITXFSA001)
    • Communicate in the workplace (BSBCMM201)
    • Interact with customers (SITXCCS003)
    • Participate in safe food handling practices (SITXFSA002)
    • Show social and cultural sensitivity (SITXCOM002)
    • Use hospitality skills effectively (SITHIND003)
    • Prepare and present sandwiches (SITHCCC003)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate IV in Business Administration
    Be at the front line of of technology in business administrative operations. The BSB40515 Certificate IV in Business Administration will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate information, develop leadership skills and find solutions to a range of office problems. This course covers a range of complex administrative tasks and duties that are required in most workplaces. In our fast-paced world the traditional paper-based... READ MORE
    Assessments are made against units of competency from the Certificate IV in Business Administration BSB40515.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Work with Diverse People CHCDIV001
    Gain the skills and knowledge to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This important subject offers participants a structured process to reflect on their own perspectives and develop cultural competence. This unit applies to all workers. Ideal for... Anyone who encounters people from a diversity of backgrounds in their workplace or personal life. Entry requirements Online... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Speaking with Confidence
    Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the situation. From social situations to business meetings, whether it is an audience of a few or hundreds, speaking with confidence in voice, body and mind is essential. Improve the quality of your voice and physical delivery as you learn practice impromptu speaking, oral readings, prepared speeches and how to propose a toast. Most of all learn how to connect with your... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

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    • The Art of Small Talk
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      Small talk isn’t small. Discover the art of small talk with CEC's practical course. Develop your small talk skills as you... READ MORE
  • Introduction to Community Services, Home & Community Care
    Limited Fee-Free places are available. Please use this enrolment link to see if you are eligible and to enrol. Gain essential skills for anyone intending to work in health, aged care, disability support or community services. This course will give you the skills needed to... Identify and respond to legal requirements Identify and meet legal and ethical responsibilities Follow safe work practices for direct client care Follow safe work practices for manual handling & infection... READ MORE
    Assessments are made against units of competency.
    • Work with diverse people (CHCDIV001)
    • Follow safe work practices for direct client care (HLTWHS002)
    • Work legally and ethically (CHCLEG001)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Basic Computer Skills
    Focused on building skills for employment Do you need to gain basic computer skills for work or study? If you have very limited computer skills or need to review the basics, this ‘hands-on’ course is ideal to get you started on your path to proficiency. This basic computer skills course will allow you to gain an understanding of MS Office as you learn to access, create, save and manage documents and emails and use the Internet effectively. Once successfully completed, you may... READ MORE
    Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Jobseeking skills course
    Improve your job seeking strategies in this course to help you enter the Australian workforce. Learn to write a cover letter and resume and practise interview skills. Improve your job seeking skills and strategies. This course builds on employment skills and covers the following: Cover letter Resume Job interview skills Job seeking strategies Written English: formal and informal emails and letters Outcomes Units are selected from FSK20113 Certificate II in Skills for Work and... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Interact effectively with others at work (FSKOCM07)
    • Use strategies to identify job opportunities (FSKLRG07)
    • Write routine workplace texts (FSKWTG09)
    • Interview Techniques (CSO201808)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • MS Excel
    MS Excel is the world’s leading spreadsheet application and essential in business. It also has applications for home budgeting and personal use. Develop your basic business skills and become more confident with Microsoft Excel spreadsheets. You will learn or review how to create simple spreadsheets and charts, how to format them professionally and visually represent your data. Ideal for... This course is suitable for anyone who would like to develop or improve their MS Excel... READ MORE
    Assessments are made against units of competency.
    • Design and produce spreadsheets (BSBTEC302)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Bookkeeping for Jobseekers
    *Focused on building Bookkeeping skills for employment, this course aims to provides job seekers with practical Bookkeeping and XERO skills as sought by employers, and as such is designed to support gaining entry level employment in Accounting and Bookkeeping job roles, including accounts payable officer, accounts receivable officer and payroll officer. Ideal for anyone ... Wishing to refresh their knowledge or learn something new Reentering the workforce or changing careers Who is... READ MORE
    Assessments are made against units of competency.

    This course has no current classes. Please to be notified of vacancies and similar courses.