Work Skills - CityEast College

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  • Effective Business Writing
    The course will provide participants with practical guidelines for their day-to-day business writing needs and build their confidence in overall business communication skills. It is interactive and practical, with feedback on students' projects and writing skills. Participants practise their business communication skills by writing effective letters, emails, reports, proposals, and presentations for business promotions. Ideal for... The course is suitable for students from both... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate I in Information, Digital Media and Technology
    Do you want to gain all the basic skills in using your computer? Whether for work, study or personal use, this course will help. The Certificate I in Information, Digital Media and Technology provides you with the practical skills to become computer literate. Learn how to create, save and manage documents, emails and spreadsheets. Search and use the Internet securely and learn how to use your other digital devices and Powerpoint. Don’t worry about having any experience in using a... READ MORE
    Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
    • Operate a personal computer (ICTICT101)
    • Operate presentation packages (ICTICT106)
    • Operate word-processing applications (ICTICT102)
    • Operate spreadsheet applications (ICTICT105)
    • Use digital devices (ICTICT104)
    • Use, communicate and search securely on the internet (ICTICT103)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Certificate II in Skills for Work and Vocational Pathways
    Improve your spoken and written English for work and study in Australia. The course will cover the following topics: Australian pronunciation Listening to Australian English Workplace communication skills Workplace reading and writing Australian slang and common idioms Presentation skills Grammar and vocabulary practice Numeracy Digital literacy Ideal for... This course is suitable for upper-intermediate/advanced students who wish to improve their spoken and written communication... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Contribute to health and safety of self and others (BSBWHS201)
    • Use digital technology for routine workplace tasks (FSKDIG03)
    • Estimate, measure and calculate with routine metric measurements for work (FSKNUM15)
    • Develop keyboarding speed and accuracy (BSBITU307)
    • Use, communicate and search securely on the internet (ICTICT103)
    • Calculate with whole numbers and familiar fractions, decimals and percentages for work (FSKNUM14)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Computer and Office Skills
    Focused on building skills for employment If you have been out of the workforce for a while and would like to regain your confidence, brush up your professional and computing skills, then this course is for you. Ideal for... This course is suitable for anyone who would like to develop or brush up their computer skills. Entry Requirements Intermediate level of English. Basic computer skills. Outcomes The course will cover the following topics: Microsoft Word, Excel and PowerPoint... READ MORE
    Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
    • Design and produce digital text documents (BSBITU313)
    • Create electronic presentations (BSBITU312)
    • Write simple documents (BSBWRT301)
    • Develop keyboarding speed and accuracy (BSBITU307)
    • Design and produce spreadsheets (BSBITU314)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Speaking with Confidence
    Develop your innate talent to present yourself effectively and deliver your thoughts with clarity, whatever the situation. From social situations to business meetings, whether it is an audience of a few or hundreds, speaking with confidence in voice, body and mind is essential. Improve the quality of your voice and physical delivery as you learn practice impromptu speaking, oral readings, prepared speeches and how to propose a toast. Most of all learn how to connect with your... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • The Art of Small Talk
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      Small talk isn’t small. Discover the art of small talk with CEC's practical course. Develop your small talk skills as you... READ MORE
  • Difficult Conversations Workshop
    All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and confidence to make those conversations both productive and as painless as possible. You will learn how to prepare for the conversation, be direct and specific and manage your emotions. Being empathic, allowing the other party to speak and be heard and offering solutions are other essential elements that will be covered. Get your message across clearly and with respect,... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • HR Essentials Workshop
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      Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees... READ MORE
    • Successful Performance Reviews
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      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE
  • Jobseeking skills course
    Improve your job seeking strategies in this course to help you enter the Australian workforce. Learn to write a cover letter and resume and practise interview skills. Improve your job seeking skills and strategies. This course builds on employment skills and covers the following: Cover letter Resume Job interview skills Job seeking strategies Written English: formal and informal emails and letters Outcomes Units are selected from FSK20113 Certificate II in Skills for Work and... READ MORE
    Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
    • Interact effectively with others at work (FSKOCM07)
    • Use strategies to identify job opportunities (FSKLRG07)
    • Write routine workplace texts (FSKWTG09)
    • Interview Techniques (CSO201808)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • English for Work- Customer Service
    Improve your spoken communication skills to deal with customers effectively and politely. Ideal for... Anyone with intermediate to advanced English who wishes to expand their speaking and customer service skills in order to confidently work in Australia. Outcomes Upon successful completion of this course, you will receive a nationally accredited Statement of Attainment for the following unit: • BSBCUS301 Deliver and monitor a service to customers (from Certificate III in Business... READ MORE
    Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
    • Deliver and monitor a service to customers (BSBCUS301)
    • Pre-introductory Customer Service Skills (CSO201703)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • Internet and Email Skills
    * Are you confused about using the Internet? Can’t find what you’re looking for? * A fun course covering the basics of internet surfing and email. Once you have mastered the basics of using the Internet, a whole new world of opportunities are open to you. Gain skills and knowledge to stay secure when using your computer to access information on the internet and avoid scams and hoaxes. Also learn how to send and receive emails. No experience required. Ideal for The complete... READ MORE
    Assessments are made against units of competency from the Certificate I in Information, Digital Media and Technology ICT10115.
    • Use, communicate and search securely on the internet (ICTICT103)

    This course has no current classes. Please to be notified of vacancies and similar courses.

  • HR Essentials Workshop
    Business owners and leaders can wear many hats and juggle many competing priorities. Looking after your employees and striking a balance between what best serves their needs and what serves your business and customers while remaining compliant with employment legislation is the essence of human resource best practice. Ideal for Anyone responsible for any aspect of people management in the workplace who wants to understand the fundamentals when it comes to managing people (human... READ MORE

    This course has no current classes. Please to be notified of vacancies and similar courses.

    • Difficult Conversations Workshop
      {image name:"Conduct Successful Performance"}
      All leaders have difficult conversations at some point in time. In this workshop you will gain the skills and... READ MORE
    • Successful Performance Reviews
      {image name:"Conduct Successful Performance"}
      In this workshop, we will look at how you can use performance reviews to enhance the way your organisation works... READ MORE